Privacy Policy

Monarch Golf Lab may collect information that customers voluntarily provide, including:

• Name
• Email address
• Billing information
• Shipping information
• Order information
• Contact form submissions
• Customer service communications

Certain technical information may also be collected automatically when customers visit or interact with the website, including:

• IP address
• Browser type
• Device information
• Website activity
• Pages viewed
• Referral information
• Cookies and similar technologies

Customer information may be used to:

• Process and fulfill orders
• Provide shipping and tracking information
• Process payments
• Provide customer service
• Respond to questions and inquiries
• Prevent fraud and unauthorized transactions
• Improve the website and customer experience
• Analyze website performance
• Measure advertising effectiveness
• Provide relevant marketing and advertising where permitted by law
• Comply with legal obligations

Monarch Golf Lab uses Shopify-related ecommerce and checkout services to facilitate purchases and process transactions.

Payment information may be processed by third-party payment providers. Monarch Golf Lab does not directly store complete customer credit card information.

The website may use cookies, pixels, analytics technologies, and similar tools to:

• Operate website functionality
• Remember customer preferences
• Understand website usage
• Analyze website performance
• Measure marketing campaigns
• Provide relevant advertising

Customers may be able to control certain cookies through their browser settings or other available privacy controls.

Monarch Golf Lab may use third-party advertising and analytics services, including platforms used to measure website activity, advertising performance, and customer interactions.

These services may include platforms such as Meta, TikTok, and other legitimate advertising or analytics providers, and may change over time as services are added or updated.

Monarch Golf Lab may share information with legitimate service providers when necessary to operate the business, including:

• Ecommerce providers
• Payment processors
• Shipping carriers
• Website service providers
• Analytics providers
• Advertising platforms
• Customer service providers
• Fraud prevention services
• Government or legal authorities when legally required

Customer information is not shared with third parties for unrelated purposes without appropriate authorization.

Reasonable administrative, technical, and organizational measures are used to protect customer information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Information may be retained for as long as reasonably necessary to fulfill orders, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Depending on where a customer lives, they may have certain rights regarding their personal information. These rights may include requesting:

• Access to personal information
• Correction of inaccurate information
• Deletion of certain information
• Information about how data is used
• Other rights provided by applicable law

Direct privacy requests to monarchgolflab@gmail.com.

The website and products are not intended for children under 13. Monarch Golf Lab does not knowingly collect personal information from children under 13.

The website may contain links to third-party websites. Monarch Golf Lab is not responsible for the privacy practices or content of independently operated third-party websites.

This policy may be updated periodically to reflect changes in business practices, technology, or legal requirements.